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Why can't I contact my child directly?

World Help
Jun 05, 2014

To ensure the safety of the children, sponsors, and partners, we process all correspondence in-house before sending it on to you or your child. This helps to expedite everything through customs while protecting the privacy and contact information of our partners and donors.

This practice also helps our partners by reducing the number of mailings they receive and facilitating a quick and efficient means of getting your letter or small package to your child once it arrives at their program.


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