We recognize that your gifts are charitable donations, provided on an at-will basis. Because of this, we do not send bills each month. Each time you make a donation you will be mailed a receipt, along with a reply piece and envelope you may use to send in your next gift.
If you sent a gift but have not received a receipt, there are a few reasons why this might have happened.
- We may have an old address on file. Please let us know if you recently moved so that we may update this in your account. Alternatively, you may update this information yourself though your Online Donor Account.
- Your receipt may have been lost in the mail.
- Your receipt preferences may be set to “Email Only” or “No Receipt.” To update this, simply contact us, or update this information online through your Online Donor Account.
- A receipt is sent out after each gift received. If your gift provides for multiple months, you will receive one receipt for the initial gift, rather than multiple receipts reflecting each month’s gift.
If you do not receive a receipt for your gift, please let us know! We will be glad to send you another!