There are three ways we collect information from perspective donors and supporters:
1. From donations or purchases made through the mail or placed by phone
2. From online donations or purchases made through our website
3. From people requesting information or materials from World Help
The information we obtain is voluntarily provided by you when choosing to support a project, sponsor a child, purchase merchandise, or request to receive information from World Help. The information you will provide includes name, address, city, state, zip code, telephone number, and email address. If you use your credit card the number with expiration date will also be collected. With this personal information we are able to update you on ministry projects, complete a transaction, and issue a tax receipt for donations. Your credit card information is used solely to complete the transaction and is not retained for any other purposes. Our accounting office has access to these details so they can process the credit card information. Our accounting office consists of reliable, trustworthy staff that has been trained to handle this sensitive information.
If you use our online services, as you browse worldhelp.net, advertising cookies will be placed on your computer so we can understand where your interests are. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with worldhelp.net. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.
Securing personal information
When collecting and transferring sensitive data of donors or supporters including personal information and credit card details, World Help wants to ensure the security of this information. Appropriate procedures have been established to prevent unauthorized access, maintain data accuracy, and ensure proper use of the information. We utilize Internet encryption technology, Secure Socket Layer (SSL) Protocol, which encrypts your information as it is entered on our website from your computer. The encrypted information is then sent over the Internet and decrypted on a computer in our office. Once the information reaches our office, only a few trusted staff members have access to it.
Sharing personal information with other organizations
We want to assure you that all information you provide us is kept confidential. All World Help donors’ and supporters’ personal information is never sold, rented, leased, or exchanged with other organizations. The information is restricted to use by World Help internal staff.
Unsubscribe from the mailing list
If you do not wish to receive future email communication from World Help, you have the opportunity to remove your email address from the list. Our emails will have a link to start the unsubscription process.
Modifying your information
If you would like to update your personal information, or set your communication preference, you may do so by any of the following methods:
1. Send an email to firstname.lastname@example.org with your request to update your personal information.
2. Send the request by mail to World Help, P.O. Box 501, Forest, VA 24551.
3. Call our toll free number 800-541-6691.
Thanks for your support of World Help.